Emergency

CALL the 24 hour emergency line.

Immediate notice of illness or injury must be given.

Take these steps.

  1. Contact your veterinarian immediately.
  2. Report emergency or loss immediately to your carrier’s 24-hour hotline.
  3. In case of death, a necropsy and postmortem examination at the owner’s expense must be obtained.
  4. Do not dispose of the horse until adjuster approves.
  5. Call the police in case of a theft, shooting, or vehicular involvement and obtain a police report, which is required.
  6. Permission must be obtained to euthanize an insured animal.
  7. In extreme emergency situations, consent to euthanize is not required if it is not possible to report at the time and an attending veterinarian states that immediate euthanasia is necessary to prevent inhumane suffering.
  8. In the event of emergency surgery (necessary to save the life of an animal), and there is not sufficient time to call the claims adjuster or agent, permission is not necessary. In this event, notice within a reasonable period of time is required.

 

HDI
If your policy number begins with “EQD”
Underwritten by HDI – Independent Adjusters
1 (502) 839-6001 (24 hours)
GSNIC
If your policy number begins with “GSNIC”
Underwritten by GSNIC – Independent Adjusters
1 (502) 839-6001 (24 hours)
Great American
If your policy number begins with “AMP”
Underwritten by Great American – Equine Claims
1 (800) 331-0211 (24 hours)
Taylor, Harris Insurance Services
1 (800) 291-4774 during business hours
Mon. – Fri., 9:00 – 5:00 EST
International Number: 540-253-7779
(if outside of US you may need to dial country code – 001)